Archive for the ‘User Interface and Usability’ Category

Online banking has some catching up to do. While certainly one of the oft quoted reasons for using the internet, banking online has so much more potential. The field has taken a blow recently, at least in the UK, with the introduction of “card readers” passing security problems onto the user and creating a barrier. Read on to find out more about why the card reader is a mistake, good examples of online banking and how improvements could be made.

We take a look at the widespread use of CAPTCHA, how it might affect conversions and possible alternatives. CAPTCHA no doubt prevents spam but at what cost?

A couple of years ago the web exploded with tags – user defined words or phrases to identify information such as photos and bookmarks. The hype has since faded away but tags are still popular and usually always included in new information based websites. Here we look at the effectiveness of tags and how useful they really are.